Operational Excellence (OPEX) and Sustainable Performance Improvement In The Power Industry

25 to 27 APRIL 2017, SINGAPORE

About The Course

The need for organizations to streamline processes and assure process compliance has been consistently recognized as a critical step in change management for the last 20 years. The term Operational Excellence exemplifies this concept: it describes looking at business as the sum of its parts, in its entirety, as opposed to its individual elements. It takes constant effort to build a sustainable culture, and it takes every level and every person in the organization to make it happen.

This course will equip you with the concepts, models, tools and knowledge to achieve OPEX within your team, department, function, organisation or business

Learning Outcomes

  • Understand operational excellence and how it differs from business excellence
  • To ensure all operational improvement activities are linked to the achievement of your organisation’s strategic objectives
  • Capture the ‘Voice of the Customer’ to ensure any potential operational changes are aligned to customer requirements
  • Apply the simple, robust, structured and proven approach of DMAIC (Define, Measure, Analyse, Improve & Control) to operational improvement
  • Move from a ‘Functional’ to a ‘Value Stream’ view of the organisation where stakeholders work together collectively to remove waste from the ‘Value Stream’
  • Carry out effective performance measurement and data analysis
  • Prioritise opportunities for operational improvement
  • Develop ‘Permanent Corrective Actions’ for operational failures
  • Select and use the appropriate lean, six sigma and change management tools to reduce variation, defects, cycle times, lead times, waste and costs within your operations,
  • Assess operational excellence
  • Develop an operational excellence action plan to close performance gaps
  • Understand the role of the leader in organisations who demonstrate operational excellence and most importantly
  • Develop an organisational culture and set of employee beliefs that supporting the pursuit of operational excellence


Who Should Attend

  • SVPs/VPs/Directors and Managers of Generation, Transmission and Distribution,
  • Value Stream Managers,
  • Business Process Improvement Personnel,
  • Product Development Personnel,
  • Asset Improvement Managers and Engineers,
  • Reliability Engineers,
  • Operations & Maintenance Managers and Engineers,
  • Equipment Reliability,
  • Plant Managers,
  • Project Managers.

Course Faculty - Dr.David Challis

Dr.David Challis has worked as a strategic energy and engineering specialist in major organisations for in excess of 35 years.

He holds Bachelors and Masters Degrees in Power Electrical Engineering (UNSW) and a PhD in Management (University of Melbourne – 1996). David co-authored an international text (“Patterns of Excellence”) with Professor Danny Samson of Melbourne University that describes managerial excellence (MANEX) and operational excellence (OPEX) in leading international organisations (refer www.pearson.ch/Business/FTPrenticeHall/EAN/97802736

38766/Patterns-of-Excellence for further information).

David was employed by Shell Australia for 15 years in abroad range of international roles that included Strategic Change Manager, Business Development Manager and

Engineering Manager before working with the Australian Energy Sector Regulator in co-developing major reforms for the power generation, distribution and transmission industries. He has subsequently completed over 200 Power Industry consulting assignments with major organisations including:

  • Canadian Generation Authority – strategic business development advisor in relation to power generation
  • investments and major projects implementation
  • Spectra Energy Canada : Development of strategic contractor management frameworks to maximise ROI
  • and manage risk
  • SERF :Development of Power Utility and Energy sector Asset Management Roundtable
  • The Electrical Operating Authority Of Australia – development of Safety Management Schemes
  • Solaris Power – development of Asset Management Plan for 200MW expansion facility
  • Texas Energy : Realignment of Asset Management Plans (RCM, TQM, RBI) to meet global business demands
  • Petronas (Malaysia) – Design Reviews/eHAZOP studies for 400MW Gas Turbine Generating Plant
  • Gasco Abu Dhabi : Development of Electrical Engineering Masterplan and Asset Management Plans

David has completed assignments for the energy sector at all points along the value chain. Assignments include independent review of major projects and development proposals, establishment of strategic contractor management frameworks and acting as an independent agent for owners, operators, regulators and governments to assist them in business development, service provider management and all aspects of operational excellence (OPEX).

Learning Outcomes

  • Measuring and controlling outcomes
  • OPEX Terminology and definitions
  • QA and Assurance management
  • Gain insight into relevant ISO  standards (9000, 14000, 18000, 31000, 50001, 55000 the OPEX model, document status, strengths and limitations.
  • OPEX Vision, Policy,  Strategies and KPI’s
  • Building an OPEX Process
This training course has a limited attendance for up to 20 participants only. Sessions commence at 9am on all days, with short intervals at 10.30am and 3.30pm respectively. Refreshments will be provided in the short intervals. Lunch will be provided at 12:30pm for 1 hour. Sessions will end at 5pm on all days.

Unique Features with powerEDGE Training

• Pre-Course Questionnaire to help us focus on your learning objectives
• Detailed Course & Reference Manual for Continuous Learning and Sharing
• Practical Exercises & Case Examples to better understand the principles
• Limited class size to ensure One-to-One Interactivity
• Assessment at the end of the course to help you develop a Personal Action Plan