November

REVENUE PROTECTION – TRADITIONAL AND SMART METERING

REVENUE PROTECTION - TRADITIONAL AND SMART METERING

29 NOV – 1 DEC 2016, SINGAPORE

About The Course

This is a comprehensive and interactive course on the subject of Revenue Protection in the Electricity and Gas Metering World. Incorporating reasons why a Revenue Protection is a useful tool to reduce non-technical losses. Maximise the Smart Meter functionality for the stakeholder and end customer. Supported by case studies from around the world, including Great Britain, USA, and Europe. Good and bad practises and experiences are discussed and analysed

Learning Outcomes

Course attendees will receive a thorough grounding of why Revenue Protection is a useful solution to revenue leakage, best practice in locating energy theft in tradition meters and moving forward into Smart Metering, security of metering, and the theory will be supported by case studies to make the learnings very practical for application to the attendees’ own businesses and organisations. Many of the principles that are established in the course will be applicable to stakeholder / consumer engagement at large, and not just in the context of smart metering, Therefore delegates might consider attending even if they are not directly involved in smart metering.

* What comprises Revenue Protection decision making
* Best practises on reducing non-technical losses
* Smart metering useful tool to the supplier/customer
* Engagement with key stakeholders  Who need to be involved?
* Tools for stakeholder / consumer engagement
* Revenue Protection training
* Outcomes and lessons learned from several International case studies, including Great Britain, Europe, USA

Who Should Attend

Energy industry professionals who are seeking to gain a strategic overview of the concepts and methodologies, alongside practical tips and advice for planning and developing a Revenue Protection solution, including:

Smart Meter Project Managers
Smart Meter Deployment Business Analysts
Meter Asset Co-ordinators
Business Analysts
Operational Field Managers

Managers, advisors and experts in a range of organisations including:
Supply and distribution companies
Governments, regulators and market operators

Course Faculty - Mike Wilkinson

CaptureMike Wilkinson is a highly experienced consultant and operational manager, with extensive international consulting experience and expertise in strategic, regulatory and commercial issues. He has a keen understanding and thirty two years of practical experience, specialising in the application of effective regulation in electricity and gas industries. Mike thrives on understanding how regulation and competition inter-relate in energy markets, and helping his clients to navigate the often difficult environments in which they have to participate and engage.

Mike is the VC of the UK Revenue Protection Association and on the board of the executive committee, to work with the membership to collectively give expert knowledge and experiencing in matters of energy theft to the UK government.

Mike is an excellent communicator and experienced trainer. Mike is often asked to present at conference and workshops spanning four continents, to chair proceedings of expert panels, in UK and internationally. He can be relied on to give his personal and industry experience into the analysis of the issues that the participants face, and to help practitioners inside and outside the industry to solve their problems and plan for success.

Topics Covered

Introduction to Energy Theft

Revenue Protection

Meter Security

Smart Metering Stakeholders

Revenue Protection Training

This training course has a limited attendance for up to 20 participants only. Sessions commence at 9am on all days, with short intervals at 10.30am and 3.30pm respectively. Refreshments will be provided in the short intervals. Lunch will be provided at 12:30pm for 1 hour. Sessions will end at 5pm on all days.

Unique Features with powerEDGE Training

• Pre-Course Questionnaire to help us focus on your learning objectives
• Detailed Course & Reference Manual for Continuous Learning and Sharing
• Practical Exercises & Case Examples to better understand the principles
• Limited class size to ensure One-to-One Interactivity
• Assessment at the end of the course to help you develop a Personal Action Plan

ELECTRICAL DESIGN CONCEPTS FOR NON-ELECTRICAL ENGINEERS

ELECTRICAL DESIGN CONCEPTS FOR NON-ELECTRICAL ENGINEERS

24 – 25 NOVEMBER 2016, SINGAPORE

About The Course

This course, focused on basic electrical design concepts, is designed to meet today demands for more integration of engineering disciplines in industrial and commercial design, construction and maintenance. It will familiarize you with basic electrical circuits and circuit parameters, and provide a general understanding of the methods used to design low voltage power distribution systems (for voltages 600 volts and below).

You will gain practical understanding of basic concepts such as direct, single-phase, and three-phase alternating current, power, power factor, and inductive loads. You will study basics of electrical generation, transmission and distribution, basic design philosophy and design procedures, electrical construction materials, services, and grounding and power quality concepts.

Application of Canadian Electrical Code to design procedures, including relevant sections of the Canadian Electrical Code will be emphasized. You will learn how to communicate effectively with engineers and contractors who are designing or building, upgrading or expanding your plant’s electrical distribution.

Instruction will assume that you have no prior electrical engineering education but are currently involved with the electrical equipment and systems

Learning Outcomes

  • Design of Electrical Systems: Gain an understanding of how to design electrical systems
  • Electrical Equipment Used in Electric Power Distribution Systems: Understand thoroughly all electric equipment used in Electric Power Distribution
  • Equipment Diagnostics and Inspection: Learn in detail all the diagnostic techniques and inspections required of critical components of electrical equipment.
  • Equipment Testing: Understand thoroughly all the tests required for the various types of electrical equipment
  • Equipment Maintenance and Troubleshooting: Determine all the maintenance and troubleshooting activities required to minimize electrical equipment downtime and operating cost
  • Equipment Sizing: Gain a detailed understanding of all the calculations and sizing techniques used for all electrical equipment
  • Equipment Selection: Learn how to select electrical equipment by using the performance characteristics and selection criteria that you will learn in this seminar
  • Electric Equipment Protection: Learn about the various types of protection methods used for electric equipment
  • Equipment Codes and Standards: Learn all the codes and standards applicable for electrical equipment

Who Should Attend

  • Engineers of all disciplines
  • Managers
  • Technicians
  • Maintenance personnel
  • Other technical individuals (this seminar is suitable for individuals who do not have an electrical background)

Course Faculty - Philip Kiameh

Philip Kiameh

Has more than 32 years of practical engineering experience with Ontario Power Generation as an Engineering Supervisor and Training Manager, has conduct courses and seminars, to more than 4,000 working engineers and professionals who consistently ranked him as “Excellent” or “Very Good”. Philip has also wrote 5 books for working engineers from which three have been published by McGraw-Hill, New York.

Philip Kiameh

Philip Kiameh, M.A.Sc., B.Eng., D.Eng., P.Eng. (Canada) has been a teacher at University of Toronto and Dalhousie University, Canada for more than 25 years. In addition, Prof Kiameh has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. Prof Kiameh has been consistently ranked as “Excellent” or “Very Good” by the delegates who attended his seminars and lectures.

Prof Kiameh wrote 5 books for working engineers from which three have been published by McGraw-Hill, New York. Below is a list of the books authored by Prof Kiameh:

 

1- Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011.

2- Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003.

3- Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012.

4- Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999).

5- Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999).

 

Prof. Kiameh has received the following awards:

  1. The first “Excellence in Teaching” award offered by Poweredge Pte Ltd Training Center, Singapore, December 2016
  2. The first “Excellence in Teaching” award offered by the Professional Development Center at University of Toronto (May, 1996).
  3. The “Excellence in Teaching Award” in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East).
  4. Awarded graduation “With Distinction” from Dalhousie University when completed Bachelor of Engineering degree (1983).
  5. Entrance Scholarship to University of Ottawa (1984).
  6. Natural Science and Engineering Research Counsel (NSERC) scholarship towards Graduate studies – Master of Applied Science in Engineering (1984 – 1985).

Prof. Kiameh performed research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. He also has more than 32 years of practical engineering experience with Ontario Power Generation (OPG – formerly, Ontario Hydro – the largest electric utility in North America). Prof. Kiameh retired from OPG in November 2016.

 

While working at Ontario Hydro, Prof. Kiameh acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time that Prof Kiameh worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment.

 

Later, Prof Kiameh worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by Prof Kiameh covered in detail the various equipment and systems used in power stations.

 

Professor Philip Kiameh was awarded his Bachelor of Engineering Degree “with distinction” from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada.

Topics Covered

Power Systems Fundamentals, Transformer Engineering, Basics, and Procurement, Design of Industrial Power Distribution Systems and Problems

Induction Motor Performance and Procurement, 3-Phase Fault (Short-Circuit) Calculations, Design of an Industrial Power Distribution System and Problems, Protection Design Philosophy, Emergency Power and Uninterruptible Power Systems (UPS), and Design Problems: Simplified Calculations, Guidelines and Techniques

Circuit Breakers, Fuses, Power System Protection, Step-by-Step Procedure in Protection Coordination and Design

This training course has a limited attendance for up to 20 participants only. Sessions commence at 9am on all days, with short intervals at 10.30am and 3.30pm respectively. Refreshments will be provided in the short intervals. Lunch will be provided at 12:30pm for 1 hour. Sessions will end at 5pm on all days.

Unique Features with powerEDGE Training

• Pre-Course Questionnaire to help us focus on your learning objectives
• Detailed Course & Reference Manual for Continuous Learning and Sharing
• Practical Exercises & Case Examples to better understand the principles
• Limited class size to ensure One-to-One Interactivity
• Assessment at the end of the course to help you develop a Personal Action Plan

DISTRIBUTED CONTROL SYSTEMS AND SMART TECHNOLOGY

DISTRIBUTED CONTROL SYSTEMS AND SMART TECHNOLOGY

Selection, Applications, Operation, Troubleshooting and Diagnostics

28 – 30 NOVEMBER 2016, SINGAPORE

About The Course

This seminar will provide a comprehensive understanding of distributed control systems (DCSs), and smart technology.  The seminar will focus on all the advanced features and advantages of DCS’s including optimization of control strategies, enhancement of performance and reliability, two-way communication, remote diagnostics and troubleshooting, reduction in instrumentation and control cables, telemetry, minimization of instrumentation and control equipment cost, etc. This seminar will also provide an in-depth understanding of the design of all modern control systems as well as all their instrumentation and equipment. All the methods used to enhance control system performance, reliability, robustness, speed of response and minimize wear and tear of control system components will be covered thoroughly. The seminar will also provide a thorough understanding of all types of control valves, actuators, and their accessories.  The sizing and selection process of all types of control valves and actuators will be covered thoroughly.  This includes all the calculations, materials used in this equipment, elastomers, packing materials and designs, cavitation and noise control methods, etc.  All the applicable non-destructive tests and troubleshooting methods for control valves and actuators will also be covered in detail in this seminar.  Several examples of sizing control valves and actuators for liquid and compressible fluid applications will be performed during the seminar. The main focus in this seminar will be on maximizing the efficiency, reliability, and longevity of these systems and equipment by providing an understanding of the characteristics, selection criteria, common problems and repair techniques, preventive and predictive maintenance.

This seminar is a MUST for anyone who is involved in the selection, applications, or maintenance of modern instrumentation and control systems, distributed control systems (DCSs), Supervisory Control and Data Acquisition Systems (SCADA), control valves, actuators, and smart technology because it covers how these systems and equipment operate, the latest maintenance techniques, and provides guidelines and rules that ensure their successful operation. In addition, this seminar will cover in detail the basic design, operating characteristics, specification, selection criteria, advanced fault detection techniques, critical components and all preventive and predictive maintenance methods in order to increase the reliability of these systems and equipment and reduce their operation and maintenance cost

Learning Outcomes

This seminar will provide the following information for modern control systems, distributed control systems (DCSs), SCADA, control valves, actuators, and smart technology:

  • Basic Design
  • Specification
  • Selection Criteria
  • Sizing Calculations
  • Enclosures and Sealing Arrangements
  • Codes and Standards
  • Common Operational Problems
  • All Diagnostics, Troubleshooting, Testing, and Maintenance

Practical applications of smart instrumentation, and Distributed Control Systems, control valves, actuators, etc in the following industries will be discussed in detail:

  • Chemical and petrochemical
  • Power generation
  • Pulp and paper
  • Aerospace
  • Water and sewage treatment
  • Electrical power grids
  • Environmental monitoring and control systems

The instructor will guide the delegates during the seminar to do the following:

  • Design distributed control systems for the chemical, petro-chemical, and power generation industries
  • Size and select the smart instrumentation, control valves, and actuators for these control systems
  • Troubleshoot and repair these control systems

The seminar will focus on the following:

  • Strategies used to enhance the performance of modern distributed control systems and smart instrumentation as well as reduce their capital, operation and maintenance costs
  • Techniques used to increase the reliability and enhance the performance of distributed control systems and smart instrumentation as well as reduce the failure rate of their components and plant downtime
  • Methods used to minimize plant upsets and failures due to disturbances

Following the seminar, individuals will be able to do the following:

  • Design modern distributed control systems for all industrial applications
  • Select all the smart instrumentation and equipment required for Distributed Control Systems
  • Operate, diagnose, troubleshoot and repair all distributed control systems equipment including smart instrumentation, processors, control valves, and actuators

Who Should Attend

  • Engineers of all disciplines
  • Managers
  • Technicians
  • Maintenance personnel
  • Other technical individuals

Course Faculty - Philip Kiameh

Philip Kiameh

Has more than 32 years of practical engineering experience with Ontario Power Generation as an Engineering Supervisor and Training Manager, has conduct courses and seminars, to more than 4,000 working engineers and professionals who consistently ranked him as “Excellent” or “Very Good”. Philip has also wrote 5 books for working engineers from which three have been published by McGraw-Hill, New York.

Philip Kiameh

Philip Kiameh, M.A.Sc., B.Eng., D.Eng., P.Eng. (Canada) has been a teacher at University of Toronto and Dalhousie University, Canada for more than 25 years. In addition, Prof Kiameh has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. Prof Kiameh has been consistently ranked as “Excellent” or “Very Good” by the delegates who attended his seminars and lectures.

Prof Kiameh wrote 5 books for working engineers from which three have been published by McGraw-Hill, New York. Below is a list of the books authored by Prof Kiameh:

 

1- Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011.

2- Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003.

3- Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012.

4- Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999).

5- Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999).

 

Prof. Kiameh has received the following awards:

  1. The first “Excellence in Teaching” award offered by Poweredge Pte Ltd Training Center, Singapore, December 2016
  2. The first “Excellence in Teaching” award offered by the Professional Development Center at University of Toronto (May, 1996).
  3. The “Excellence in Teaching Award” in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East).
  4. Awarded graduation “With Distinction” from Dalhousie University when completed Bachelor of Engineering degree (1983).
  5. Entrance Scholarship to University of Ottawa (1984).
  6. Natural Science and Engineering Research Counsel (NSERC) scholarship towards Graduate studies – Master of Applied Science in Engineering (1984 – 1985).

Prof. Kiameh performed research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. He also has more than 32 years of practical engineering experience with Ontario Power Generation (OPG – formerly, Ontario Hydro – the largest electric utility in North America). Prof. Kiameh retired from OPG in November 2016.

 

While working at Ontario Hydro, Prof. Kiameh acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time that Prof Kiameh worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment.

 

Later, Prof Kiameh worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by Prof Kiameh covered in detail the various equipment and systems used in power stations.

 

Professor Philip Kiameh was awarded his Bachelor of Engineering Degree “with distinction” from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada.

Topics Covered

Review of Control System Fundamentals, Control System Design, Applications of Control Systems in the Chemical, Aerospace, and Power Generation industries, Proportional-Integral-Derivative control, Strategies to Optimize Control System Performance

Distributed Control Systems (DCS) Architecture, Features, Advantages, Communication Protocols, Human-Machine Interface, Processors, Supervisory Control and Data Acquisition (SCADA) System, Smart Instrumentation, Remote diagnostics and troubleshooting

Intelligent (Smart) Transmitters, Controllers, Sizing and Selection of Control Valves, Positioners, and Actuator for Compressible and Non-Compressible Fluids, Control Valve Flashing, Cavitation and Noise Control, Control System   Troubleshooting and Diagnostics

This training course has a limited attendance for up to 20 participants only. Sessions commence at 9am on all days, with short intervals at 10.30am and 3.30pm respectively. Refreshments will be provided in the short intervals. Lunch will be provided at 12:30pm for 1 hour. Sessions will end at 5pm on all days.

Unique Features with powerEDGE Training

• Pre-Course Questionnaire to help us focus on your learning objectives
• Detailed Course & Reference Manual for Continuous Learning and Sharing
• Practical Exercises & Case Examples to better understand the principles
• Limited class size to ensure One-to-One Interactivity
• Assessment at the end of the course to help you develop a Personal Action Plan

Effective Plant Turnaround Management

EFFECTIVE PLANT TURNAROUND MANAGEMENT

Optimising your Plant Turnaround Management Strategy to exceed Safety, Quality, Time and Cost targets.

21 – 23 November 2016 | Kuala Lumpur| Malaysia

About The Course

Turnarounds are complex projects that have a substantial impact on business performance. It is imperative that Turnarounds are effectively planned and executed, especially in continuous process industries such as Oil, Gas and Chemicals. Turnarounds are more than merely technical events carried out by the maintenance function. They are an integral part of any company’s business strategy

This highly complex, hazardous and, at times, technically difficult undertaking that affects so many companies and engages so many people at all levels of the company, is one critical activities within a life-cycle of plant. Compared with the wealth of information available on general maintenance subjects, much of what does exist seems to be built around planning and scheduling and tend to ignore the business approach to Turnarounds.

The purpose of the course is to present a Model of Excellence for Turnarounds that has been developed and refined over a 30 year period by many hundreds of people working in different industries around the world.  The course will consist of direct teaching of principles, case studies of real situations, free discussion of issues and workshops to give hands on experience of the elements of Turnarounds.

Master the critical skills in managing a world-class plant Turnaround project by acquiring the following:

  • Acquire the critical elements of plant turnaround management within the Turnaround Model of Excellence
  • Assessment and engagement models to effectively manage your contractors
  • Strategies to drive quality and ensure reliability during the turnaround process
  • Practical co-ordination strategies to ensure effective logistical planning and to ensure reliability post shutdown
  • A safe system of work that aligns appropriately with the risk profile of turnarounds
  • Effective measures to benchmark progress, performance and overall productivity

This practical-focused master class will teach you the practical skills to:

  • Justify and execute a strategic and structured plant turnaround plan
  • Create a maintenance contracting model that ensure continuous commitment to project goals and timelines
  • Implement key strategies to ensure safety, quality and reliability throughout the shutdown
  • Acquire best practice plant management and execution techniques to drive high performance and achieve optimal productivity

Course Faculty - Tom Lenahan

Author of the Textbook “Turnaround, Shutdown & Outage Management” (ISBN 10: 0-7506-6787-7) and has presented papers on Turnaround Management and maintenance at international conferences in UK, Hungary, South Africa and India. Contributed technical articles on Shutdown Management to the UK Maintenance Management magazine.

Gained extensive experience and expertise in many aspects of maintenance, project and construction Management. Specialist in Turnaround (Shutdown & Outage) Management and similar projects from concept through to on-site completion in the Power Generation, Oil, Gas, and Chemicals. Assisted clients in the resolution of maintenance and Turnaround issues of various types including; contractor strategy, procurement process, project engineering, training, effectiveness, and costing, procedural failures and patterned thinking.

Developed a “Model of Excellence” for benchmarking Shutdown performance. The model is used to assess client’s performance against current best practice and to generate real time recommendations for improvement. To date carried out 50+ Turnaround audits and supervised 200+ further audits. Developed a comprehensive Shutdown Management training course that has been delivered in many countries around the world as well as forming part of an MSc in Maintenance Management at Manchester University in the UK. This course was also taught for five years at the Central Queensland University in Australia and at the Austral University of Buenos Aires in Argentina.

Previous participating organisations include the following companies:

*    Cuu Long Joint Operating Company

*    Hess (Thailand) Limited

*    Petronas Carigali

*    S-Oil Corporation

*    Petronas Gas

*    Asean Bintulu  Fertilizer

*    Carigali Hess Operation Co.

*     MTBE Malaysia

*     HMC Polymers

*     CNOOC SES

*     Shell Refining Company

*     Esso Malaysia

*     Optimal Chemicals

*     Penta-Ocean Construction

   Hear what others have said about this course
   “Good course. It gives me an insight to the few problems/issues I faced.” Petronas Carigali
   “It was a helpful course to give you an overall in-depth input on various TA aspects.Petronas Carigali
   “A dynamic course for support services in the oil & gas industry.” Penta Ocean Construction Ltd

   WHO SHOULD ATTEND
 This Workshop has been researched and developed for Managers, Superintendents, Supervisors, Engineers, Planners, Team Leaders and Coordinators of:

  • Shutdown & Turnarounds
  • Maintenance
  • Engineering
  • Operations
  • Health & Safety
  • Reliability
  • Plant Outage
  • Asset Management

TOPICS COVERED

Organisation of the Turnaround Team

 

Safety of the Turnaround Project

 

Maintaining the Quality Criteria through the Turnaround

 

Planning For Successful Plant Turnaround

 

Contractor Relationships and Management in Turnarounds

 

Managing Costs in a Turnaround Project

This training course has a limited attendance for up to 20 participants only. Sessions commence at 9am on all days, with short intervals at 10.30am and 3.30pm respectively. Refreshments will be provided in the short intervals. Lunch will be provided at 12:30pm for 1 hour. Sessions will end at 5pm on all days.

Unique Features with powerEDGE Training

• Pre-Course Questionnaire to help us focus on your learning objectives
• Detailed Course & Reference Manual for Continuous Learning and Sharing
• Practical Exercises & Case Examples to better understand the principles
• Limited class size to ensure One-to-One Interactivity
• Assessment at the end of the course to help you develop a Personal Action Plan