Archive for November, 2017

Utility & Community Scale Energy – Jan’18 (SG)

UTILITY & COMMUNITY SCALE ENERGY STORAGE SYSTEMS

Reviewing a Nascent Industry

22 - 24 JANUARY 2018, SINGAPORE

About The Course

This course will provide a detailed analysis of Utility and Community Scale Energy Storage (U&CES) Systems. Beginning with an overview of the current available technologies the course will present the elements of U&CES with a focus on the benefits to Utilities as well as the advantages of energy storage for Commercial and Industrial energy users.

 

Issues to be covered include: Storage system design, battery applications, component specification and installation, integration of storage with Renewable Energy (RE) systems, multiple presentations of specific manufacturers of storage systems, O&M issues, available industry resources for ongoing education and the development of individual projects.

Key Learnings

This course will allow participants to gain practical and theoretical knowledge about U&CES systems with a focus on real-world applications and current working examples of the various technologies.

Participants in this course will upon completion of this course, be able to:

  • Define & explain how Utility and Community Scale Energy Storage (U&CES) operates and the benefits of these systems.
  • Describe and identify components and specifications of a U&CES system
  • Identify the best application and limitations of each system type
  • Calculate U&CES system costs
  • Describe financial benefits of U&CES systems
  • Correctly size a U&CES system
  • Recommend a U&CES system type to meet a Utility administrator’s or business owner’s goals
  • Identify and describe different U&CES system types, their storage capabilities and the systems
  • Explain data analysis, connection scheme, control algorithm and power system study for U&CES
  • Explain and safety issues with U&CES system
  • Define commissioning, operation and maintenance procedures for U&CES systems
  • Demonstrate proper safety procedures when installing a U&CES systems
  • Explain various policy, methodologies and utility-sided business model for implementation of U&CES systems

Who Should Attend

  • Project developers and administrators
  • Investors
  • EPCs
  • Project managers
  • Installers
  • Designers
  • Government policy makers

Course Faculty - Christopher LaForge

IREC Certified Master Trainer
– Photovoltaic Technologies

Christopher LaForge

Christopher LaForge is the CEO of Great Northern Solar and is a NABCEP certified Photovoltaic Installation Professional. He has been an instructor with the Midwest Renewable Energy Institute since 1993 Teaching advanced Photovoltaic (PV) design and installation and is an IREC Certified Master Trainer (TM) in Photovoltaic Technologies. Christopher was the primary curriculum developer for the MREI Photovoltaic courses at the Institutes inception.

 

A strong advocate for clean energy production Christopher volunteers with the Midwest Renewable Energy Association, the North American Board of Certified Energy Practitioners (board of directors member 2004-2014, Chair of the Nominations Committee-current) and with the Northern Futures Foundation.

Christopher LaForge has been designing, specifying, installing and operating Battery based Solar Electric systems (PV) for over 30 years.  LaForge has lived “off-Grid” for over 26 years where he runs his business Great Northern Solar.

 

LaForge has been training contractors, administrators and officials in the operation of PV systems including those employing storage for over 26 years.  In the last 5 years LaForge has been investigating and developing trainings for the application of energy storage in commercial and other large applications.

 

With the development of Lithium Ion and other advanced battery technologies LaForge has begun to consult and present trainings in battery design and deployment for the commercial market.

 

In 2016 LaForge developed a hands-on seminar for retrofitting a LiOn storage and energy arbitrage system for a commercial building in Duluth Minnesota.  The Hartley Solar Storage Retrofit Seminar walked participants through the design and implementation of the advanced storage system to provide for building resiliency and peak demand load shaving as well and potential other ancillary services for the Hartley Nature Center and Minnesota Power – the site Utility.

 

This small prototype is beta-testing Energy Arbitrage software that allows the client to choose several operational modes for cost reduction and resiliency.

 

Most recently LaForge presented “Energy Storage into Renewable Energy Systems” for the North Central Electrical League in the Minneapolis/Saint Paul area of Minnesota.

TOPICS COVERED

Define & explain how Utility and Community Scale Energy Storage (U&CES) operates and the benefits of these systems

Identify the best application and limitations of each system type 

U&CES range of applications

Calculate U&CES system costs

Identify and describe different U&CES system types and Manufacturers, their storage capabilities and the systems

Data collection and analysis, connection scheme, control algorithm and power system study for U&CES

Safety issues with U&CES systems

This training course has a limited attendance for up to 20 participants only. Sessions commence at 9am on all days, with short intervals at 10.30am and 3.30pm respectively. Refreshments will be provided in the short intervals. Lunch will be provided at 12:30pm for 1 hour. Sessions will end at 5pm on all days.

Unique Features with powerEDGE Training

• Pre-Course Questionnaire to help us focus on your learning objectives
• Detailed Course & Reference Manual for Continuous Learning and Sharing
• Practical Exercises & Case Examples to better understand the principles
• Limited class size to ensure One-to-One Interactivity
• Assessment at the end of the course to help you develop a Personal Action Plan

ROOT CAUSE ANALYSIS FOR BOILER & STEAM CYCLE FAILURES

ROOT CAUSE ANALYSIS FOR BOILER & STEAM CYCLE FAILURES

12 – 13 MARCH 2018, MANILA, PHILIPPINES

About The Course

This training course is primarily intended for experienced O&M staff working in thermal power and process plants as well engineering and management staff at the corporate level. The objective is to give attendees all the essentials for effective determination of the root cause of failures that can occur in the boiler or associated steam balance-of-plant. The principal failure modes are reviewed, with focus on those occurring in the boiler, critical piping and other key components such as pressure vessels and condensers.

 

Major emphasis is placed on analyzing how upstream events in the steam cycle process can lead to failures in downstream components. Several actual failure case histories treated by Tetra Engineering staff at plants around the world are presented, providing attendees with practical application of the presented concepts.

Learning Outcomes

  • Gain an overview of the most common damage mechanisms, either on the waterside or fire/gas/air-side, that can affect components in the steam cycle
  • Understand how to define the problem, collect the evidence and then identify the component failure mechanism, which is not the same as the failure root cause.
  • Acquire insight into the various root cause analysis methods, their respective merits and how several were applied in some actual case studies

Who Should Attend

Engineers of all disciplines, managers, technicians, design, maintenance and operations personnel, and other technical individuals who need a comprehensive introduction to practical optimization, operation and design considerations of a major combined cycle power plant.

Course Faculty - James W. Malloy

James is Principal Engineer and Partner at Tetra Engineering, a leading engineering and inspection consultancy in the thermal power generation sector.   Their services assist clients in assuring the performance and integrity of their steam cycle .  His areas of specialization are thermal process modeling and analyzing degradation and failure modes in pressure part components.  He originally trained and worked as a nuclear engineer and in the machine control sector before joining Tetra in 1991.

 

CRE S.A., Sophia Antipolis, France   

1987-1991 : Lead Engineer, worked on the design and development of real-time systems for controlling diesel generators and turbines.

 

Raytheon Company, Development Laboratory, Sudbury, MA. USA    

1983-1987 : Performed engineering and analyses to improve the resistance of defense electronic systems to spatial environments and effects of nuclear radiation.

 

Combustion Engineering Inc., Nuclear Division, Windsor CT. USA  

1980-1982 : Worked in the reactor physics group designing nuclear fuel reloads for US commercial power reactors

 

 

 

 

 

TOPICS COVERED

Review of Steam Cycle Damage Mechanisms

Steam Cycle Components and Failure Modes

Collecting Evidence and Identifying the Failure Mechanism

Root Cause Analysis Methods

Sample Case Histories and Discussion

This training course has a limited attendance for up to 20 participants only. Sessions commence at 9am on all days, with short intervals at 10.30am and 3.30pm respectively. Refreshments will be provided in the short intervals. Lunch will be provided at 12:30pm for 1 hour. Sessions will end at 5pm on all days.

Unique Features with powerEDGE Training

• Pre-Course Questionnaire to help us focus on your learning objectives
• Detailed Course & Reference Manual for Continuous Learning and Sharing
• Practical Exercises & Case Examples to better understand the principles
• Limited class size to ensure One-to-One Interactivity
• Assessment at the end of the course to help you develop a Personal Action Plan

WHOLESALE ELECTRICITY MARKETS

WHOLESALE ELECTRICITY MARKETS

23 – 24 APRIL 2018, KUALA LUMPUR, MALAYSIA

About The Course

The course will provide a good overview of electricity markets and electricity futures markets around the world, their stages of development, and a first-hand in-depth understanding of the challenges facing nascent power markets when launching a forward or futures market, options of addressing these challenges through product design, incentives, industry engagement and other measures. The course explains the positive effects of a futures market, the new opportunities it brings for utilities’ risk management, as well as regulatory questions.

Learning Outcomes

  • Various electricity markets around the world
  • The business, social and economic benefits of power market liberalization
  • Successful project setup for power market liberalisation
  • Product types and product design that fits the underlying physical electricity market
  • The history and experience of creating electricity futures markets
  • The crucial function of market making in futures, and what functions the market maker has to perform
  • Information sharing and surveillance in futures market that are necessary for market participants to trust and use the market
  • Best/practice risk management in a utility operating in liberalized energy markets
  • Resulting organizational setup of the utility

Who Should Attend

  • Energy industry managers
  • Policy makers and regulators
  • Risk managers
  • Physical and financial exchange staff

 

There are no prerequisites to attend this course, but a basic understanding of the energy industry and derivative markets will help

Course Faculty - Dr.Matthias Obert

Dr. Matthias Obert

Matthias Obert was Head of Power & Gas at SGX until September 2015 and responsible for the development of the energy business within SGX, comprising derivatives in electricity, LNG, oil and petrochemicals, as well as physical energy business in electricity, gas and LNG.

 

Prior to SGX, he worked with RWE Supply & Trading as Senior Investment Manager Principal Investments as well as Chief Operating Officer Sales & Origination in London and Geneva. Before this, he was a Consultant with McKinsey & Company, working for European and international clients in the energy, materials and wholesale banking sectors.

 

Mr. Obert holds a diploma in industrial engineering as well as a doctorate degree from the University of Karlsruhe, Germany, and an MBA from the University of North Carolina, Greensboro, USA.

 

TOPICS COVERED

Overview of physical and financial power markets

Regulatory intentions of creating a futures market

Successful product design depending on a given physical market

Risk management in utilities using derivatives

Market making for futures, and incentives for market making

Information disclosure for futures markets

Market surveillance for futures market

This training course has a limited attendance for up to 20 participants only. Sessions commence at 9am on all days, with short intervals at 10.30am and 3.30pm respectively. Refreshments will be provided in the short intervals. Lunch will be provided at 12:30pm for 1 hour. Sessions will end at 5pm on all days.

Unique Features with powerEDGE Training

• Pre-Course Questionnaire to help us focus on your learning objectives
• Detailed Course & Reference Manual for Continuous Learning and Sharing
• Practical Exercises & Case Examples to better understand the principles
• Limited class size to ensure One-to-One Interactivity
• Assessment at the end of the course to help you develop a Personal Action Plan

VOLTS-VAR OPTIMISATION (VVO)

VOLTS-VAR OPTIMISATION (VVO)

28 FEBRUARY - 01 MARCH 2018, PUTRAJAYA, MALAYSIA

About The Course

Voltage/VAR management or control is essential to electrical utilities’ ability to deliver power within appropriate voltage limits so that consumers’ equipment operates properly, and to deliver power at an optimal power factor to minimize losses. Advanced Volt/Volt-Ampere Reactive Optimization (VVO) can help to reduce distribution line losses through tight control of voltage and current fluctuations.  Successful implementation of VVO depends on a variety of factors throughout the distribution network including: SCADA, Communication Infrastructure, Advanced Metering Infrastructure (AMI), substation bus voltages; transformer on load  tap changers, length of feeders; conductor sizing; type, size, and location of different loads (resistive, capacitive, inductive, or a combination of these); and the type, size, and location of distributed energy resources (photovoltaics, distributed wind, various storage technologies, etc.); among others.  Voltage regulation and VAR regulation are interrelated concepts but they are perhaps easier to understand if described as two separate terms.

 

VVO solutions provide a higher level of visibility into system operating parameters and a greater degree of control to optimize energy efficient and reliable electricity delivery. VVO technologies help utilities move from flying blind to operating with end-to-end instrumentation on feeders and automated optimization. Utilities are facing a dynamic operating landscape, a landscape that wasn’t envisioned when most electrical networks were designed. The increasing penetration of intermittent renewable generation sources, the increasing diversity and variability of loads are driving this volatility. Utilities are also running closer to the operating limits of these systems than ever before, making the ability to optimize within operating parameters extremely important. Successful implementation of fit for purpose VVO schemes requires good knowledge of the technical requirements, challenges and associated cost.

 

The main focus of this seminar is to provide managers, engineers and technicians with the fundamental knowledge to:

  • Research the current and future trend if VVO technologies on the market,
  • Assess the network readiness and plan for VVO trial and deployment
  • Implement SCADA, Communication Infrastructures, VVO equipment, sensors and
  • Operate and maintain VVO Schemes that is fit for purpose.

Learning Outcomes

At the end of this course, attendees should:

  • Be familiar with the roles of VVO in Active Smart Grids
  • Understand the Principles of Voltage and VAr (Reactive Power) Control in Power Systems
  • Understand the technological advances and disadvantages of different types Voltage and Reactive Power (VAr) systems and equipment
  • Be familiar with the Best Practices of VVO from other utilities
  • Be familiar with and application of different Voltage Support or Reactive Power Support Systems and Equipment to minimise Energy Losses in the network.
  • Understand the advantages and disadvantages of the Distributed versus Centralised VVO system architectures and its application
  • Understand and be able to evaluate the Risks, Cost Benefits and Challenges of implementing VVO in the different network scenarios.

Who Should Attend

This course will assist DSO personnel with the application knowledge of VVO technologies in the electricity distribution networks.  This course has been prepared specifically to meet the requirements of:

 

  • Asset Strategy Engineers / Asset Managers: to ensure the appropriate VVO equipment strategy is implemented for their network.
  • Procurement Specialists and Contract Managers: to ensure that the appropriate contract standards and procurement processes are established between the DSO and equipment suppliers.
  • Network Planning Engineers: to identify the optimal reactive power requirements and solutions for different network locations and network scenarios.
  • Construction and Project Managers: to ensure the project execution process optimises coordination between different specialised disciplines and the VVO equipment supplier.
  • Design Engineers (multiple disciplines): to have sufficient knowledge to specify VVO equipment and system requirements, review design reports, verify main component ratings and perform system integration design.
  • Commissioning Engineers: to ensure that the relevant Inspection and Test Plans (ITPs) are implemented and the correct commissioning processes are followed to meet network requirements and project milestones.
  • Maintenance Engineers: to have sufficient knowledge to develop the maintenance strategies, maintenance and inspection plans to support the VVO systems.
  • Network Operation Engineers and Technical Officers: to have sufficient knowledge to develop the operational procedures required for VVOs to support the network in the most efficient manners.
  • Field Technicians: to understand the importance of their role in installing, testing and maintaining effective and reliable VVO systems Equipment.

Course Faculty - Tuan Vu

Tuan Vu is a Fellow Member of the Institute of Engineers Australia, a Chartered Professional Engineer and a Registered Professional Engineer of Queensland, Australia. He holds a Bachelor of Electrical Engineering (Honours), Master of Systems Engineering – Specialised in Complex Electrical Systems, and is currently undertaking PhD research in the field of Power System Harmonics and System Modelling for Major Loads in Transmission System.

 

With more than 20 years of experience in the electricity supply industry, Tuan has extensive working knowledge in SCADA, Control Systems, Voltage Regulation Systems, Q Optimisation, Reactive Power Compensation covering a wide range of disciplines, including technical specification, design, contract and project management, construction, commissioning, investigation and training.  From 2004 to 2010, Tuan was the Technical Project Manager, Technical Superintendent Representative and SVC Subject Matter Expert for 16 SVC projects with total project budget in excess of $235M.

 

Tuan has successfully led a number of technical investigation tasks identifying the main contributing factors to a wide range of power network equipment and power systems faults or mal-operation.  He has presented a number of papers on specialized aspects of SCADA, Control Systems, Power Systems Modelling, Power Systems Harmonic, Voltage Regulation, Reactive Power (VArs) regulation  and SVC projects at CIGRE and CIRED conferences within Australia and Internationally.  Tuan has also delivered training courses and provided consultant services for internal and external customers.

TOPICS COVERED

VAR Control – Reactive Power Control

Volt-VAR Control Devices and Voltage Optimization Control Schemes

SCADA, AMI and Communication Infrastructure

VVO Benefits, Challenges and Future Development

System Integration, Testing, Deployment and Evaluations of VVOs

VVO Use Cases

Relevant Guidelines and Standards for VVO

VVO Lifecycle Asset Management

This training course has a limited attendance for up to 20 participants only. Sessions commence at 9am on all days, with short intervals at 10.30am and 3.30pm respectively. Refreshments will be provided in the short intervals. Lunch will be provided at 12:30pm for 1 hour. Sessions will end at 5pm on all days.

Unique Features with powerEDGE Training

• Pre-Course Questionnaire to help us focus on your learning objectives
• Detailed Course & Reference Manual for Continuous Learning and Sharing
• Practical Exercises & Case Examples to better understand the principles
• Limited class size to ensure One-to-One Interactivity
• Assessment at the end of the course to help you develop a Personal Action Plan

COMPUTER SIMULATION OF GAS TURBINES

COMPUTER SIMULATION OF GAS TURBINES

Performance Monitoring, Maintenance and Profit Optimization, Power
Augmentation, Profits, Revenue and Life Cycle Cost Analysis

28 – 30 MARCH 2018, KUALA LUMPUR, MALAYSIA

About The Course

This seminar provides in-depth understanding of computer simulation of gas turbines under steady-state and transient conditions.  The selection considerations and applications of co-generation and combined cycles are also covered in this seminar.  The analysis performed by gas turbine simulators provides the following benefits:

  1. Allow the operator to extend the gas turbine operating period by avoiding unnecessary outages and maintenance activities.
  2. Determination of essential gas turbine maintenance activities to reduce the duration of the outage.

 

The simulation program is capable of simulating the following parameters to determine their effects on gas turbine performance, turbine creep life, environmental emissions, gas turbine life cycle cost, revenue, and profitability: variations in ambient temperature and pressure, inlet and exhaust losses, engine deterioration, different faults, power augmentation methods including peak mode, and water injection, control system performance (including proportional offset, integral windup, and trips), variations in the fuel type (natural gas, diesel, etc), variations in maintenance techniques and frequency, variations in many key parameters.

 

The simulation program is also capable of trending the following:

  1. Many gas turbine key parameters such as exhaust gas temperature, speed, etc.
  1. Compressor characteristics and its operating point during engine transients.

These trends can also be provided as bar charts.  The simulated data can be exported to other Window packages such as Excel spreadsheets, etc.  Many simulation exercises are included to describe how the simulation program should be used for different scenarios including co-generation and combined cycle plants.

 

Delegates are also encouraged to bring the operational data of their gas turbines.  The instructor will be able to perform simulation of their plants to reduce unnecessary maintenance activities, optimize the profits, and minimize environmental emissions.

 

De-regulation of the electricity markets is sweeping across the world.  There will be increasing opportunities for highly efficient power generating plants, such as combined cycle and co-generation, to compete against the older plants of established utilities.  These new plants are environmentally friendly and more than twice as efficient as the older fossil and nuclear generating plants.  Independent Power Producers and utilities are planning to construct additional combined cycle and co-generation plants due to their short construction lead-time and low capital investment.

Learning Outcomes

  • Gain a thorough understanding of computer simulation on gas turbines
  • Learn about all components and subsystems of the various types of gas turbines
  • Examine the advantages, applications, performance and economics of gas turbines
  • Learn about various equipment including compressors, turbines, governing systems, combustors, heat recovery steam generators, and auxiliaries
  • Learn about the monitoring and control of environmental emissions
  • Gain a thorough understanding of the selection considerations and applications of co-generation and combined cycles

Who Should Attend

  • Engineers of all disciplines
  • Managers
  • Technicians
  • Maintenance personnel
  • Other technical individuals

 

Course Faculty - Philip Kiameh

Philip Kiameh

Has more than 32 years of practical engineering experience with with Ontario Power Generation and as an Engineering Supervisor and Training Manager, has conduct courses and seminars, to more than 4,000 working engineers and professionals who consistently ranked him as “Excellent” or “Very Good”. Philip has also wrote 5 books for working engineers from which three have been published by McGraw-Hill, New York.

Philip Kiameh

Philip Kiameh, M.A.Sc., B.Eng., D.Eng., P.Eng. (Canada) has been a teacher at University of Toronto and Dalhousie University, Canada for more than 25 years. In addition, Prof Kiameh has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. Prof Kiameh has been consistently ranked as “Excellent” or “Very Good” by the delegates who attended his seminars and lectures.

Prof Kiameh wrote 5 books for working engineers from which three have been published by McGraw-Hill, New York. Below is a list of the books authored by Prof Kiameh:

 

1- Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011.

2- Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003.

3- Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012.

4- Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999).

5- Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999).

 

Prof. Kiameh has received the following awards:

  1. The first “Excellence in Teaching” award offered by Poweredge Pte Ltd Training Center, Singapore, December 2016
  2. The first “Excellence in Teaching” award offered by the Professional Development Center at University of Toronto (May, 1996).
  3. The “Excellence in Teaching Award” in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East).
  4. Awarded graduation “With Distinction” from Dalhousie University when completed Bachelor of Engineering degree (1983).
  5. Entrance Scholarship to University of Ottawa (1984).
  6. Natural Science and Engineering Research Counsel (NSERC) scholarship towards Graduate studies – Master of Applied Science in Engineering (1984 – 1985).

Prof. Kiameh performed research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. He also has more than 32 years of practical engineering experience with Ontario Power Generation (OPG – formerly, Ontario Hydro – the largest electric utility in North America). Prof. Kiameh retired from OPG in November 2016.

 

While working at Ontario Hydro, Prof. Kiameh acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time that Prof Kiameh worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment.

 

Later, Prof Kiameh worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by Prof Kiameh covered in detail the various equipment and systems used in power stations.

 

Professor Philip Kiameh was awarded his Bachelor of Engineering Degree “with distinction” from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada.

TOPICS COVERED

Review of Thermodynamics Principles

The Turbine Governing Systems

Gas Turbine Fundamentals

An overview of Gas Turbines

Gas Turbine Design

Dynamic Compressors Technology

Gas Turbine Compressors

Gas Turbine Combustors

Axial-Flow Turbines

Gas Turbine Lubrication and Fuel Systems

Gas Turbine Instrumentation And Control Systems

Gas Turbine Performance Characteristics

This training course has a limited attendance for up to 20 participants only. Sessions commence at 9am on all days, with short intervals at 10.30am and 3.30pm respectively. Refreshments will be provided in the short intervals. Lunch will be provided at 12:30pm for 1 hour. Sessions will end at 5pm on all days.

Unique Features with powerEDGE Training

• Pre-Course Questionnaire to help us focus on your learning objectives
• Detailed Course & Reference Manual for Continuous Learning and Sharing
• Practical Exercises & Case Examples to better understand the principles
• Limited class size to ensure One-to-One Interactivity
• Assessment at the end of the course to help you develop a Personal Action Plan